Do you have technicians near our offices?

It depends on your location, but the simple answer is “yes.” Technicians in middle and eastern Tennessee can be onsite within 1-2 hours. We can be there within six business hours for clients anywhere else in the continental US. But, frankly, with EpiOn’s Measurably Better IT management process, emergencies are VERY rare. Regarding the day-to-day, non-emergency support process, EpiOn maximizes your users’ productivity by remotely resolving 90% of requests. However, when onsite support is needed, it’s not an issue.