Every business has its unique blend of hardware, software, vendors, and users. How long will it take for EpiOn to support your specific mix proficiently? Typically, 2-3 weeks. With more than 25 years of experience, we’ve just about seen it all.
Robust documentation is at the heart of our ongoing support process. We are constantly creating and updating our documentation of your environment and its idiosyncrasies. We will engage with your software vendor or other technology partners when needed, coordinate solutions, and update our documentation so we can answer the question next time.