As the business owner, are you the only person in your office who manages your company’s vendor relationships? Chances are that this is a huge responsibility, and one that consumes a significant portion of your time. While communicating with vendors is important for resolving issues or learning more about the service offered, it’s still a pain that you shouldn’t have to deal with.
You might wish that your employees know more about IT and its inner workings, and you’re not alone. SMBs often suffer from a lack of IT talent, and they might try to supplement this lack of proficiency by training employees on how to do basic computer tasks required to work effectively. Thankfully, you don’t have to rely on just your knowledge and that of your employees when it comes to maintaining your technology.