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What Every Attorney Should Know About Using Public Wi-Fi and Remote Devices

What Every Attorney Should Know About Using Public Wi-Fi and Remote Devices
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Attorneys carry client data everywhere, from courtrooms and airports to home offices and coffee shops. But that mobility comes with serious risk. Public Wi-Fi networks and personal devices can expose confidential information in ways many legal professionals don’t realize.

Protecting client data isn’t just good practice. It’s both an ethical responsibility and a reflection of your firm’s reputation. In this blog, we’ll look at why public Wi-Fi and remote devices are such common security weak points, and the steps attorneys and law firms can take to stay protected.

1. Why Public Wi-Fi Is a Hidden Risk for Attorneys

Public Wi-Fi feels harmless, offering quick access at the airport, hotel, or coffee shop. But open networks are one of the easiest ways for cybercriminals to intercept sensitive information.

When you connect to an unsecured network, your online activity can be visible to anyone else on that network. Hackers can set up fake Wi-Fi hotspots with names that look legitimate, intercept emails or document uploads, and launch man-in-the-middle attacks that steal data as it moves between your device and the internet.

For attorneys, even a short connection on public Wi-Fi can expose confidential client communications, case documents, or billing information. Imagine sending a case-related email or logging into a client portal at an airport lounge. If that network isn’t secured, your client’s data could be compromised without you ever knowing.

2. Remote Devices: Convenience Comes with Vulnerabilities

Remote devices keep attorneys productive on the go, but they are also prime targets.

Lost or stolen laptops, phones, and tablets are a leading cause of data breaches. If your laptop or phone isn’t encrypted or protected with multi-factor authentication, someone who gains physical access could easily retrieve client files, emails, or credentials.

Even devices that stay in your possession can become security risks if they aren’t properly maintained. Outdated operating systems, unpatched software, and unsecured mobile apps can give hackers a way in. Using personal devices for work also blurs security boundaries since consumer settings and personal downloads often don’t meet the security standards law firms require. Attorneys have an ethical duty to protect client data no matter where they access it. That means every device used for work, whether firm-owned or personal, must follow security best practices.

3. Best Practices Attorneys Should Follow

Data protection doesn’t have to be complicated. By following a few key practices, attorneys can dramatically reduce the risk of data exposure while staying connected on the go.

  • Use a trusted VPN to create a secure, encrypted connection anytime you’re working on public Wi-Fi.

  • Enable multi-factor authentication (MFA) for all logins, especially email, document storage, and client portals.

  • Keep devices encrypted and updated to close known security gaps. Regular software and security updates are your first line of defense.

  • Avoid downloading or syncing sensitive files on unsecured networks. Wait until you’re connected to a secure, private Wi-Fi or cellular hotspot.

  • Set up remote wipe capabilities so data can be erased if a device is lost or stolen.

4. What Law Firms Can Do to Support Secure Remote Work

Security shouldn’t fall on individual attorneys alone. Law firms play a critical role in creating protection policies that support everyone on the team.

Start by setting clear security policies for Wi-Fi use, password management, and device access. Make sure every attorney and staff member understands how to safely connect, store, and share information.

Education and awareness also go a long way. Ongoing training on spotting phishing attempts and handling data securely helps prevent mistakes that lead to breaches. In most cases, it’s small human mistakes that open the door to security issues, not the technology itself.

On the technology side, firms should use endpoint protection and device management tools to keep every laptop, phone, and tablet secure. Endpoint protection blocks viruses, malware, and other threats, while device management allows IT teams to track, update, and protect each device remotely. Together, they ensure every piece of technology meets firmwide security standards.

Finally, working with a managed IT provider gives your firm around-the-clock protection. Continuous monitoring, quick threat response, and proactive maintenance ensure client data stays secure, whether your team is in the office, at home, or traveling.

Stay Mobile, Stay Secure

Today’s attorneys need the flexibility to work from anywhere without sacrificing security. Protecting client data is essential to maintaining trust, fulfilling ethical obligations, and preserving the reputation your firm has built. With the right practices and support in place, it’s possible to stay connected and stay secure.

EpiOn helps law firms strengthen cybersecurity and remote work protections with tailored IT solutions. Contact us today to learn how our managed IT services can keep your firm secure, compliant, and confident wherever work takes you.